To Our Insurance Customers and Agents and Brokers

In these unprecedented and difficult times, the COVID-19 pandemic has impacted businesses, employees, customers and communities. We sincerely appreciate your choosing Berkley Agribusiness, on behalf of Acadia Insurance Company, Berkley National Insurance Company, Berkley Regional Insurance Company, Riverport Insurance Company, StarNet Insurance Company and Tri-State Insurance Company of Minnesota for your business insurance needs and we want to remain connected with you to assist with any issues or concerns you have regarding your business insurance coverage.

Since the onset of the COVID-19 situation Berkley Agribusiness has implemented its business continuity plans which are designed to address situations like this. As a result, Berkley Agribusiness remains fully operational and ready to serve our customers, while most of our employees are now working remotely for their own safety and protection. This transition has been relatively seamless and we continue to deliver the highest service and support for our customers.

In addition, the following provides additional details on how to contact us to discuss any issues regarding insurance you have purchased from us. If you have any concerns regarding your ability to make a scheduled premium payment for your current policy, please contact us directly at the number or website listed below:

Reach us via telephone at: 866-382-7314; or

Reach us via email at: barsagencybillsupport@berkleyagsupport.com

We will be happy to discuss your individual situation and we will endeavor to make reasonable accommodations when required by a specific state insurance department, or if not required, when possible to avoid the cancellation or non-renewal of your current insurance policy.

We hope these options will provide the flexibility needed to enable you to get through this difficult and challenging period. We value your business and we welcome the opportunity to serve you now and in the future.

California Policyholders

Covid-19 and California Senate Bill 1159

SB 1159 positive Covid-19 test incidents can be reported here.

If you do not know your unique Access Code assigned to your account for SB 1159 reporting, please contact COVIDreporting@sedgwick.com or John Swain at jswain@wrberkley.com.

Colorado Policyholders

Important Notice for Colorado Policyholders

In these unprecedented and difficult times, the COVID-19 pandemic has impacted businesses, employees, customers, and communities. We sincerely appreciate your choosing Berkley Agribusiness on behalf of Acadia Insurance Company, Berkley National Insurance Company, Berkley Regional Insurance Company, Riverport Insurance Company, StarNet Insurance Company and Tri-State Insurance Company of Minnesota for your business insurance needs and we want to remain connected with you to assist with any issues or concerns you have regarding your business insurance coverage.

Since the onset of the COVID-19 situation Berkley Agribusiness has implemented its business continuity plans which are designed to address situations like this. As a result, Berkley Agribusiness remains fully operational and ready to serve our customers, while most of our employees are now working remotely for their own safety and protection. This transition has been relatively seamless and we continue to deliver the highest service and support for our customers.

In addition, the following provides additional details on how to contact us to discuss any issues regarding insurance you have purchased from us. If you have any concerns regarding your ability to make a scheduled premium payment for your current policy, please contact us directly at the number or website listed below:

Phone: 866-382-7314

Email: barsagencybillsupport@berkleyagsupport.com

We will be happy to discuss your individual situation and we will endeavor to make reasonable accommodations when required by a specific state insurance department, or if not required, when possible to avoid the cancellation or non-renewal of your current insurance policy.

We hope these options will provide the flexibility needed to enable you to get through this difficult and challenging period. We value your business, and we welcome the opportunity to serve you now and in the future.

Connecticut Policyholders

Important Notice for Connecticut Policyholders

On April 1, 2020, Governor Lamont issued Executive Order 7S, which includes a provision stating that an insurer may not cancel a Connecticut policyholder’s insurance policy based on nonpayment of premium during the time period of April 1, 2020 to June 1, 2020, if the policyholder was in good standing with the insurer on March 12, 2020 and provides a written attestation to the insurer that the policyholder was required to close, significantly reduce business operations or suffered significant revenue loss asa result of the COVID-19 pandemic. Affected Connecticut policyholders should contact Berkley Agribusiness’ billing department to obtain further information on how to submit a written attestation.

Please contact us at 866-382-7314  or by email at barsagencybillsupport@berkleyagsupport.com.

Missouri Policyholders

Important Notice for Missouri Policyholders

In these unprecedented and difficult times, the COVID-19 pandemic has impacted businesses, employees, customers and communities. We sincerely appreciate your choosing Berkley Agribusiness on behalf of Acadia Insurance Company, Berkley National Insurance Company, Berkley Regional Insurance Company, Riverport Insurance Company, StarNet Insurance Company and Tri-State Insurance Company of Minnesota for your business insurance needs and we want to remain connected with you to assist with any issues or concerns you have regarding your business insurance coverage.

Since the onset of the COVID-19 situation Berkley Agribusiness has implemented its business continuity plans which are designed to address situations like this. As a result, Berkley Agribusiness remains fully operational and ready to serve our customers, while most of our employees are now working remotely for their own safety and protection. This transition has been relatively seamless and we continue to deliver the highest service and support for our customers.

In addition, the following provides additional details on how to contact us to discuss any issues regarding insurance you have purchased from us. If you have any concerns regarding your ability to make a scheduled premium payment for your current policy, please contact us directly at the number or website listed below:

Phone: 866-382-7314

Email: barsagencybillsupport@berkleyagsupport.com

We will be happy to discuss your individual situation and we will endeavor to make reasonable accommodations when required by a specific state insurance department, or if not required, when possible to avoid the cancellation or non-renewal of your current insurance policy.

We hope these options will provide the flexibility needed to enable you to get through this difficult and challenging period. We value your business and we welcome the opportunity to serve you now and in the future.

New Jersey Policyholders

Important Notice for New Jersey Policyholders

Pursuant to Bulletin 20-15 issued by the New Jersey Department of Banking and Insurance, New Jersey policyholders who may be experiencing a financial hardship due to COVID-19 may request a 90-day grace period for the payment of insurance premiums. Such affected policyholders may elect to have the 90-day grace period take effect retroactively as of April 1, 2020 or elect to have the grace period take effect beginning on May 1, 2020. During the grace period, insurers may not cancel affected policies for nonpayment of premium. Also, during the grace period, insurers are required to waive any late payment fees and must allow premiums of affected policyholders due but not paid during the grace period to pay such premium payments over an extended period of time during the policy period or in 12 equal installments over a 12 month period. Late payments during the 90-day grace period will not be considered in any future premium calculations. If you are experiencing financial hardship due to COVID-19 and wish to request a 90-day grace period as outlined above, please contact us at:

Phone: 866-382-7314 or by email at barsagencybillsupport@berkleyagsupport.com.

New York Policyholders

Important Notice for New York Policyholders

During the period that Governor Cuomo’s Executive Order 202.13 is in effect, currently until April 28, 2020, any New York resident individual or small business that is experiencing a financial hardship as a result of the COVID-19 pandemic and can provide a written attestation of that financial hardship, may be entitled to a 60-day grace period to pay their current premium due. Such policyholders who are unable to make any premium payment due during that 60-day period can request payment of that unpaid amount over a 12-month period. For purposes of this notice, “small business” is defined as an independently owned and operated business resident in the State of New York that employs 100 or fewer individuals.

Affected individual and small business New York policyholders should contact Berkley Agribusiness’ billing department for further information on providing a written attestation and to learn about premium payment accommodations that may be available.

Please contact us at 866-382-7314 or by email at barsagencybillsupport@berkleyagsupport.com.

Third Party Payment Awareness

Disruption in the world has created significant opportunity for fraud in many unimaginable ways. We encourage you to take additional steps to make certain that actions you take in connection with sharing information and making payments to third parties do not result in unintended consequences. Spoofing and phishing emails, amongst other strategies by fraudsters, are even more prevalent in an environment where so many of us are working remotely. Please be careful and take the extra time to fully and completely validate any such interactions you may have with third parties, particularly prior to making payments. Please note that this is for general information purposes only, and nothing herein is intended to constitute legal advice or the provision of professional consulting services.

Berkley Agribusiness is a Berkley Company